Askhours Limited Privacy Policy
Our contact details
Name: Khalid Osman
Address: 41 Albert Square, London, E15 1HJ
Phone Number: +447925435035
E-mail: khalid@askhours.co.uk
Date of privacy notice completion: 01/11/2023
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Tracking the lifecycle of the customers
Granting and removing access to paying customers
Identifying trends in customer demographics for marketing purposes
Remarketing to any customer with significant interest
We also receive personal information indirectly, from the following sources in the following scenarios:
Facebook pixel and other tracking tools on our website, this is done to see the impact of the marketing efforts.
We use the information that you have given us in order to identify trends in demographics visiting our website.
We may share this information with marketing agencies who will work on our behalf.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting khalid@askhours.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep all contact information for 5 years. We will then dispose your information by wiping our hard drives.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [khalid@askhours.co.uk, +447925435035 and or 41 Albert Square, London, E15 1HJ] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [khalid@askhours.co.uk, +447925435035 and or 41 Albert Square, London, E15 1HJ].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk